How we collect, use and protect your information
Last updated: January 1, 2024. Your privacy is important to us. This Privacy Policy explains how Aadhvik Travels collects, uses, and safeguards your personal information.
Personal information: When you book a ride, we collect your name, phone number, pickup and drop locations, and travel date and time.
Communication data: Messages or calls made to us via WhatsApp or phone may be stored for booking confirmation and quality assurance purposes.
We do not collect payment card details, passwords, or any sensitive financial information.
To confirm and manage your bookings.
To contact you regarding your trip details, driver information, or any changes.
To improve our services and address customer feedback.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Your data is stored securely and accessible only to authorized Aadhvik Travels staff.
We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse.
While we strive to protect your data, no method of electronic transmission or storage is 100% secure.
When you communicate with us via WhatsApp, your messages are subject to WhatsApp's own privacy policy.
We use Google Maps for location-based services. Their use is subject to Google's Privacy Policy.
You have the right to request access to the personal information we hold about you.
You may request correction or deletion of your data by contacting us directly.
To exercise your rights, contact us at aadhviktravelsmdu@gmail.com.
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.
For privacy-related queries, contact us at aadhviktravelsmdu@gmail.com or call +91 9786457475.
